Post Acute Health Care Unit
We helped a ACO reduce avoidable readmission by 20% using an AI support agents trained on various guidelines.
The challenge
Healthcare clinicians were overwhelmed by manual administrative tasks, leading to burnout and hindered patient care. The most critical issues included:
Time-intensive documentation: Manual visit notes took 10 minutes per patient, while discharge summaries required 15–30 minutes.
Inefficient transitions: Patient transfers between nurses were laborious and prone to errors due to heavy documentation.
Manual data entry: Converting lab reports into structured data was slow and error-prone.
Operational bottlenecks: Retrieving patient information and identifying omitted tests from medical records was difficult and time-consuming.
Our strategy
The solution leverages Gemini AI to automate and optimize healthcare operations while maintaining HIPAA compliance. The framework includes:
Automated Documentation: Transforming clinician observations into detailed visit notes and drafting discharge summaries using EHR data.
Intelligent Data Processing: Automating the conversion of lab reports into structured data and providing diagnostic recommendations.
Clinical Reasoning System: Extracting pertinent data from medical records and guidelines to identify outstanding screenings.
Post-Operative Automation: Streamlining appointment scheduling, patient care transfers, and adherence to screening guidelines.
Clinician-in-the-Loop: Ensuring AI-generated outputs undergo swift expert review for accuracy and consistency.
The results
The AI-powered workflow delivered significant operational improvements:
3x faster documentation: Clinician note-taking time dropped from 10 to 5 minutes per visit.
Rapid discharge summaries: Preparation time decreased from 30 minutes to 5–10 minutes.
Reduced EHR workload: Manual data entry for clinicians was cut by over 50%.
Improved clinical speed: Diagnostic review time was reduced from hours to minutes.
Enhanced patient outcomes: Heart Failure readmissions were reduced by 20%, and post-operative workers saved over 30% of their time.
15% Acute pain episodes are predicted.
30% Improvement in workflow efficiency
20% Reduction in Readmissions
